Help: Orders & Shipping

Before contacting us, check the Ask MagCloud section for common questions we get asked. For information about creating a publication, please see our Create section.

After contacting us, a member of our support team will respond via email within 24 hours, Monday through Friday 9am to 5pm PST.

  • What can we help you with?

  • Cancel Your Order: Until your order has been sent to print, you can cancel it from your Order History page. If you need to make changes to your file or the quantity of publications ordered, it’s best to cancel the existing order and then put in a replacement order.